AT TIME OF PURCHASE/CHECKOUT YOU ARE AGREEING TO OUR TERMS OF SERVICE AND ALL POLICIES STATED ON OUR SITE ALL ORDERS ARE PAID FOR IN FULL AT TIME OF CHECKOUT

PRE-ORDER CANCELLATION / QUANTITY REDUCTION POLICY

Cancellation of pre-orders will incur a 20% processing fee based on the total order value. 

Release date delays, product allocation issues, and other logistics, production, or distribution factors outside of our control will not serve as reason to circumvent this policy.

As per our TCG Singles Shipping Policy, all singles sales are final.

WHEN WILL MY ORDER SHIP?

All orders containing Pre-Order products will be held until the release/arrival of all items in that order.

CAN YOU SEND SOME OF WHAT I ORDERED EARLY?

Should you wish to split your order into multiple shipments, it will require the purchase of an additional shipping charge.

WHAT ABOUT RELEASE DATES?

A Product has been released once the "(PRE-ORDER)" text in its name has been removed. Release dates are subject to change due to errors or delays in regards to publishing, distribution and/or other unforeseen circumstances.

AT TIME OF PURCHASE/CHECKOUT YOU ARE AGREEING TO OUR TERMS OF SERVICE AND ALL POLICIES STATED ON OUR SITE AND THIS PAGE.

• Realm Hoppers is not liable for Stolen/Misplaced/Lost in Transit orders that have been marked as delivered. If you are concerned about theft/porch pirates please request card for pickup in the checkout notes
• Small Tears, Scuffs and separations at the seams of factory sealed product shrink wrap, and minor defects in packaging material not caused by external forces or factors is completely normal and will not be grounds for compensation. All our products are sourced from official Canadian Distributors and are in excellent standing with the parent companies of all Trading Card Games we carry.
• All clearance items listed online are considered a final sale once the order has been processed and shipped.
• Realm Hoppers is not responsible for any customs, duties or other taxes incurred during transportation, nor are we responsible if a parcel is opened for inspection at customs/border services. This will not qualify an order for compensation as this is out of our control and not a decision of ours.
• Realm Hoppers is not responsible for customers entering incorrect/incomplete addresses. Should an item not be properly delivered due to an incomplete/incorrect address provided to us - we assume no responsibility for the loss incurred.